Airtel Axis Bank Credit Card: Real Review from Real Users
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Should you get this Airtel credit card by Axis Bank? Let's look at the benefits
Table of Content
I started researching this card because I'm a long-time Airtel customer paying around ₹2,500 monthly for my family's mobile and broadband bills. The promise of 25% cashback sounded too good to be true. After reading through Reddit discussions, I discovered some interesting things about this card.
Some users love it for the specific use cases, while many even feel completely misled by the marketing around the airtel cashback promise.
So, I thought why not research about it in depth, based on actual usage and exepriences. So, here I am with another breakdown, based on what actual users said on Reddit, complete with their math, their mistakes, and their recommendations.
The Good Stuff That Actually Works in Favor of the Axis Atlas Credit Card
Let me start with what users genuinely appreciate about this card, because there are some legitimate benefits if you fit the right profile.
The 25% cashback on Airtel bills is real. Multiple users on r/CreditCardsIndia confirmed they're getting this cashback consistently.
The math is simple: if you're spending ₹1,000 monthly on Airtel services, you get ₹250 back. That's ₹3,000 annually, which easily covers the ₹500 annual fee and gives you a net benefit of ₹2,500.
The approval process also is easy for existing Axis/Airtel customers. Users report getting instant approval through the Airtel Thanks app, even with average credit scores around 720-740. The telecom relationship seems to carry weight in the approval algorithm.
The Problems Nobody Talks About
Here's where things get interesting. The marketing focuses on benefits, but users do the actual math and I found some uncomfortable truths.
The convenience fee problem is killing the utility payment benefit. As one frustrated user explained on Reddit: "Airtel Axis Card is absurd."
Airtel Axis Card is absurd.
byu/Leastoflists inCreditCardsIndia
The issue? While you get 10% cashback on utility payments, you're paying up to 2.24% in convenience fees. So your net benefit is actually around 7.76%, assuming the cashback credits properly.
Multiple users also report that the convenience fees keep increasing. Then there's the cashback credit issue. Users report delays of 60-90 days for cashback to appear in their statements.
One user shared their frustration: "Airtel Axis card cashback credited for first time" after months of waiting.
Breaking Down the Real Costs of Having an Airtel Co Branded Card by Axis
Let me walk you through the actual numbers , because this is where the marketing claims fall apart.
For utility payments, here's the real math:
- Electricity bill payment: ₹3,000
- Convenience fee: ₹67.20 (2.24%)
- Cashback earned: ₹300 (10%)
- Net benefit: ₹232.80 (7.76%)
That's still positive, but much less impressive than the advertised 10%. And as users point out, these fees keep increasing, slowly eroding the benefit.
The annual fee reality is another story. According to Axis Bank's official terms, you need to spend ₹2 lakh annually to waive the ₹500 fee. Most Reddit users aren't hitting this threshold, especially when rent and wallet loads don't count.
The Hidden Costs Nobody Mentions
Beyond the convenience fees, there are other costs that surprised Reddit users. According to official terms, foreign transactions carry a 3.5% fee, plus an additional 1.5% for dynamic currency conversion.
That's a total 5% fee on international transactions, which is higher than many premium cards. Users planning international travel should factor this into their decision.
The opportunity cost is also significant. By choosing this card, you're potentially missing out on better cashback cards for your spending patterns. If you're not a heavy Airtel user, cards like the Amazon Pay ICICI or SBI Cashback might deliver better overall returns.
Real Usage Scenarios: Where Axis Airtel Card Works (And Where It Doesn't)?
The sweet spot users are heavy Airtel ecosystem customers. Think families spending ₹3,000+ monthly across mobile plans, broadband, and DTH. For them, the 25% cashback on Airtel bills alone justifies the card. One user shared they're saving ₹200+ monthly just on their Airtel bills.
You'll be disappointed if: You're expecting broad utility payment benefits without fees, need premium customer service, or want a card that "just works" without constant fee calculations and app dependency.
The customer service complaints are particularly concerning. Users report poor response times and confusion about whether to contact Airtel or Axis Bank for issues. The app-dependent nature of many benefits becomes a problem when the app has issues.
How It Compares to Flipkart Axis Credit Card?
Reddit users frequently compare this card to other popular options. The most common alternative mentioned is the Flipkart Axis Bank Credit Card.
The Flipkart card offers 5% unlimited cashback on Flipkart and Myntra, plus 4% on Preferred Partners, without the convenience fee complications. Users often prefer its simplicity over the Airtel card's app-dependent benefits.
For food delivery focused users, the Swiggy HDFC Credit Card gets mentioned as providing better value without the telecom tie-in restrictions. The newer PhonePe Black Credit Card is also gaining attention for its UPI integration benefits.
Should You Apply for Axis Airtel Credit Card?
After analyzing all the discussions and user experiences, here's my straightforward advice:
You should consider this card if:
- You're spending ₹2,500+ monthly on Airtel services
- You're comfortable with app-dependent benefits
- You don't already have 3 Axis Bank cards
- You prefer cashback over points/miles complexity
Skip this card if:
- You're looking for broad utility payment benefits
- Customer service quality is a priority
- You prefer set-and-forget credit cards
- You frequently travel internationally
Final Lesson about Co-Branded Card like This One
The pattern is clear: this card works well for a specific user profile (heavy Airtel customers) but disappoints those expecting broader utility benefits. The marketing promises more than the card delivers for most users.
My biggest takeaway? Always read the fine print on convenience fees and understand exactly how benefits are credited before applying. The 10% utility cashback sounds great until you factor in the 2.24% fees and delayed crediting.
If you're still considering this card, I'd suggest using it strategically for Airtel bills only and keeping a different card for other expenses. Don't expect it to be your primary credit card unless you're deeply embedded in the Airtel ecosystem.
Frequently Asked Questions
What's the minimum income requirement?
While Axis Bank doesn't specify a minimum income, Reddit users report successful approvals with incomes starting from ₹25,000 monthly for existing Airtel customers.
How long does cashback take to credit?
Based on user experiences, expect 60-90 days for cashback to appear in your statement. This is much longer than most other cashback cards.
Can I get approved with existing Axis Bank cards?
If you already have 3 Axis Bank cards, you'll be automatically rejected. Multiple users have confirmed this limit is strictly enforced.
About the Author
Anmol
Anmol writes detailed blogs and content about credit cards available in India and how to take full advantage of credit cards while avoiding marketing noise.